Can you tell me if this problem has been corrected yet? I have tried and tried, even with the help of Comcast reps over the phone to no avail! I have tried some of the things I have read on the forums here with the settings gear on the right hand side but no luck in finding "preferences". What is totally bewildering is that all of our other email accounts are still under the old format, only my one main email account is under the new one! I lose any emails other than the 30 or however many fits on a screen page, soooo frustrating.
Any help is appreciated!!! Thanks!
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