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since
08-14-2006
05-21-2018
Batwoman
Contributor
24
Posts
3
Kudos
0
Solutions
01-05-2018
11:09 AM
As I had said in my intital post, my settings are all correct, all as they should be, yet I keep having problems with my email accounts. All three comcast accounts have connection issues with comcast servers. This is on and off, an issue I have far more than when it's cleared up.
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12-21-2017
07:52 PM
Still having issues, it was cleared up earlier in the day but sarted up again.
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12-20-2017
04:31 PM
Many of us have posted here and called comcast about it. Over the phone they blame outlook, here... well no one has shown up to see there's a problem with their email servers to fix it.
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12-19-2017
09:14 PM
Not hacked, I saw that the other night when I was trying to fix outlook. But nothing I did, including using the email address like that, worked.
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12-19-2017
03:52 PM
I've already said numerous times in just as many threads. There were several mesasges, even more so when I tried to set the one email account back up. I don't have time (or patience) to go through the process again just to copy down the messages. The point is, there is a problem on comcast's end, and many of us are having problems with outlook no longer working with comcast's servers.
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12-19-2017
10:34 AM
Many of us are, and comcast isn't doing anything about it. I started a thread about it Sunday night asking for the updated server information. Yesterday I called comcast and was given the same information that's online. Customer service is blaming outlook, which is the lazy thing to do. There is clearly a problem on their end that they're not addressing.
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12-19-2017
10:30 AM
It actually happened at different times with my accounts. Some days one or two were fine, other days they were all having issues.
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12-18-2017
11:39 PM
1 Kudo
2016 and I already did that. In fact, I did that before I came looking for help. As I've said elsewhere, I've been setting up my own email addresses in outlook, and have done so for work, for at least 20 years. I know how to do this, however there is a problem on comcast's end that isn't being addressed. I backed up the emails then deleted the account and tried to add it back. No matter what I did, nothng worked. All I got was error message after error message. Not even outlook's auto set up worked.
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12-18-2017
07:58 PM
I get error messages, none of the settings I've found online work.
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12-18-2017
04:32 PM
1 Kudo
Thanks but nothing I've done works. I even called comcast this morning thinking maybe they have something not posted online. Nope, nothing worked. They're pointing fingers at outlook. I never changed anything with the program and as I pointed out to the person I spoke with, my yahoo account is just fine on outlook. Several other outlook users are having the same problems. Sounds like it's time comcast looks into the issue since others are having problems.
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12-18-2017
04:20 PM
Several of us can no longer use outlook for our comcast email accounts. I called Comcast about it this morning and they don't have any changes, instead blamed it on outlook.
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12-18-2017
04:11 PM
Outlook has slowly been having issues with just my comcast email accounts this year. I've used the program for over 20 years on various computers, always set it up myself. I didn't make any changes to the program, nor do I believe there is a problem with the program itself. I started a thread asking for the updated server information, pointing out the ones pinned at top no longer work. Yesterday I backed up 2 of the accounts and deleted one of them from outlook, tried to set it up again and nothing I did worked. Not even repairing the original set up worked. I called today and was given the same information that's out there and was eventually told to call outlook support because that's where the problem is.
More outlook users who are having problems need to speak up. I doubt it's outlook and since I bought office, I can't just uninstall outlook and reinstall it. It's all or nothing with that.
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12-17-2017
07:38 PM
1 Kudo
What are the updated email server settings for outlook. Don't point me in the direction of Comcast John's thread because those settings no longer work. I don't understand why they change the settings every couple or so years but don't tell us, you know, their end users. I have 3 comcast email accounts in addition to 1 yahoo and download all to outlook to make it easier to manage all of them. But if none of the settings work, and repairing it doesn't work, then how am I supposed to download email and send email from outlook?
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