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About Anon853133
since
08-01-2004
09-27-2018
Anon853133
Contributor
24
Posts
3
Kudos
0
Solutions
08-10-2018
07:58 AM
2 Kudos
I agree. We want answers posted here so everyone can read them.
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07-23-2018
12:26 PM
I am having the same problem. Under my devices, in device details, this is what I get:
Device Details
Xfinity Device
Hostname
F8:A0:97:43:1F:D6
Brand
ArrisGro
Model
Unknown
Operating System
Unknown
Device Type
Unknown
Connection Type
2.4 GHz WiFi
Connection Point
N/A - Offline
MAC Address
F8A097431FD6
IP Address
Unknown
What do I do??????
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09-25-2015
04:28 PM
See my reply on 3/25/15. I have the X1 platform, cable, internet, and telephone service.
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04-01-2015
06:26 PM
I don't know-I have not done that. Hopefully someone else will read this and reply.
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03-24-2015
04:34 AM
This is the way I set mine up: I have an HP All in One (printer, copier, scanner, fax) Office Jet Pro 8500 A plus, this is how I finally hooked it up and it works: 1. printer line 1 to dual jack in modem-use brown phone cord that came with printer (I also have the xfinity x1 platform modem) 2. printer ext. to telephone answering machine 3. dual jack from modem to wall jack. My modem and HP all in one are in the same room. I alos have Comcast phone service. Have you called HP tech support? and/or Comcast tech support? Hope this helps.
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03-22-2015
01:02 PM
what is the comcast fast system?
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02-05-2015
05:30 PM
This is the way I set mine up: I have an HP All in One (printer, copier, scanner, fax) Office Jet Pro 8500 A plus, this is how I finally hooked it up and it works: 1. printer line 1 to dual jack in modem-use brown phone cord that came with printer (I also have the xfinity x1 platform modem) 2. printer ext. to telephone answering machine 3. dual jack from modem to wall jack. Hope this helps.
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09-16-2014
04:17 AM
In order to use the fax function I believe you will need a phone jack. Have you called the Brother or Comcast? Do you have Comcast telephone service?
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09-15-2014
03:26 PM
Thank you. I did not have an answer.
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09-09-2014
12:25 PM
I also have the Comcast X1 Platform.
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09-09-2014
04:38 AM
As above, this is the way I set mine up: I have an HP All in One (printer, copier, scanner, fax) Office Jet Pro 8500 A plus, this is how I finally hooked it up and it works: 1. printer line 1 to dual jack in modem (I also have the xfinity x1 platform modem) 2. printer ext. to telephone answering machine 3. dual jack from modem to wall jack. Hope this helps.
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08-28-2014
04:30 PM
I have an HP All in One (printer, copier, scanner, fax) Office Jet Pro 8500 A plus, this is how I finally hooked it up and it works: printer line 1 to dual jack in modem (I also have the xfinity x1 platform modem) printer ext. to telephone answering machine dual jack from modem to wall jack.
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03-28-2014
04:43 PM
i think you can get them from Radio Shack, Best Buy, and probably ATT stores-probably others as well.
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03-26-2014
04:59 PM
i'm not sure what you mean by double ring-have you called the manufacturer?
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03-25-2014
05:06 PM
i have comcast x1 platform/voice modem and a router. the cord from the fax line 1 port plugs into the double adaptor on the modem. another cord from the double adaptor to the wall. the third cord from the fax ext 2 port to the telephone/answering machine. i hope this works for you.
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03-02-2014
07:06 PM
thank you, that does work.
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03-02-2014
04:43 PM
1 Kudo
ii have an hp all in one and cannot fax. the 2 wire phone cord is plugged into the wall and then to the line 1 on the fax; the ext 2 cord is plugged into the adaptor on the modem; another cord from the modem to the answering machine. also, i have a router connected to the modem. help
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