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About Carbo2
since
12-13-2008
06-04-2019
Carbo2
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06-03-2019
10:02 PM
I am setting up a replacment modem. It's an Arris TG1682G. Some questions as I look around the control panel. 1) What is MoCA? There is a red circle with an X next to MoCA and when I click on it the message says "Unconnected no devices". What is this about? 2) There is another red circle with an X telling me Low Security, Firewall is set to low". But I don't see where to change the setting. Where would that be?
Thank you!
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06-03-2019
07:15 PM
My connection has been steady and fast for a long time. Can't complain about my service. . .until recently. This past week my connection has been intermittenly dropping and the modem was doing auto reboots, (Arris TG1682G). I unplugged it for a while, rebooted, but the problem of losing my connection and auto reboots persisted. So I brought it to my local Comcast office and left with another modem, same model. I entered my network info incorrectly and I just want to do a hard reset, not just a reboot, and start from scratch but it isn't taking. I'm using a paperclip, holding in the reset button until the unit shuts off, then releasing it and it reboots but the network I set up remains. What can I do to start fresh? Thank you.
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02-19-2018
12:25 PM
Andrew, thanks for the quick reply. I tried a few other codes and, sure enough, that was the fix. I'm surprised because the remote worked with several of the codes, but the last code apparently was the correct one and allows full function of the XR2 remote. Thank you.
By the way, this may not be a question you can answer but I'll ask anyway: the Samsung remote that came with the TV, it doesn't change the channels, nor will it power on/off the cable box. All other functions appear to be working. Any idea why?
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02-19-2018
11:49 AM
New Samsung TV, model UN32M5300; new XR2 remote.
Programmed the remote with the recommended code, 10812. By all appearances the code was accepted: the LED flashed green twice and all buttons work. . .except for powering the TV on and off. Volume control works, channels change, etc. But the remote will not power the TV on or off. I've tried resetting the remote as per the instructions, (input 9-8-1), but no difference. The remote does turn the cable box on and off, however. And if it matters, this is a secondary TV in a bedroom. So this isn't an X1 box; it's the smaller one, whatever that's called. Any suggestions? It's a royal pain in the neck needing to use the Samsung remote the power on the TV and then using the XR2 for everything else. Thank you!
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