Thanks for your quick response. the model is an X1 Converter Box. The unit has power, but has no TV hooked up to it. I am in the process of installing and setting up a new TV, a Sony Blue Ray player and a Sony Surround sound reciever. I would like to confirm that the green powe light works and remains on during the installation process. This would help to ensure that the box is on during tghe entire set up process. Got any ideas on how to do this? Your help would be appreciated. Thanks!
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I am frequently experiencing interrupted broadcating of one particular local channel: WWL-TV, Ch. 4 New Orleans, LA. An error message appears: "It looks like your device if offline. Once your internet connection is restored, your video will resume automatically. TRY AGAIN"
Then this appears: "Attempting To Resume. We've run into a problem while streaming. Please wait while we try again."
Problem is 1) My connection is fine 2) All other local and cable channels are working just fine. 3) This happens whether or not Comcast has noted that there is an outage in my area or not! 4) Ch 4 will resume; this can be in a matter of seconds, minutes or longer.
Not sure if this is a problem with Comcast, Ch. 4 - WWL-TV or my equipment. Neighbors in my area have expressed the same problem, so I dobt this is my equipment.
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