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About edoe132
since
10-28-2008
12-07-2016
edoe132
Frequent Visitor
14
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06-02-2016
11:29 AM
I did that, they didn't fix the issue. This is the third time I called them about this issue. The last person I tallked to about this put in a ticket (about a month ago). I haven't heard anything from that call since. This has happen on another computer (brand new) I had as well.
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06-02-2016
10:47 AM
This is a fresh install of the OS. The area where you can remove devices doesn't show anything there. It shows that I have "0" devices connected. I agree with you about calling Comcast, they seem to never know what is going on with there products and infrastructure. Tried the chat last night got a 74 minutes wait message.
THIS SOLUTION IS NOT SOLVE!!!!! I'm still having the same problem.
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06-01-2016
10:21 PM
Here we go agian! I had this problem with watching my DVR shows online off and on. I re-image my Pc and the problem is back agian "Error Code 11700". I have talked to a tech from Comcast about about a month ago. If you go to "https://device.comcast.net/devices" you don't see anything there. I'm using chrome and Microsoft Edge and still get the same error message. This works fine my surface tablet using Microsoft Edge.
Could anyone on this forum help me to help Comcast fix this issue?
Thanks
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- Tags:
- Error 11700
01-20-2014
10:11 AM
How did you do the Factory Reset?
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12-29-2013
09:20 PM
Jinxmeistr - Can you check the Version level of the new router they gave you?
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12-27-2013
12:20 AM
I'm having the same problem here. I thought they were suppose to contact us when they had a software update for there router
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