You're not alone! Despite being under a 24-month "agreement" which I entered to try to stabilize my Comcast bill, "fees" keep going up and I was interested in shopping for options, if not now, when my "agreement" term is up in a few months. Whenever I try to check out offers and options to explore what things like broadband-only, or ore economical channel lineups, I get the dreaded DFPLN3001. It's been like this ever since I took Comcast up on the "Netflix included" option when I entered into my current "agreement". I'm not optimistic for a fix given this problem has been floating around in the forums for a long time, but hope springs eternal!
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