About griam01

Yes I have to reboot every time it is turned on. If I change my input to my media center it is always fine. It is only the input that is connected to the cable box. ... View more

I ended up having to move the box to a different tv and now have the secondary box on my 4k tv. The secondary box also locks up occasionally but far less frequently with the same setup. The good thing is a reboot of the secondary box takes about 20 seconds or less to get signal back. Disappointing that Comcast can’t come up with a solution for the negotiation issues. ... View more

Yes. Have tried both. Same results. Tried also power save on and off. Same results. Today I swapped the box to a different location. I hooked up one of the secondary units to the same setup (cable box to receiver and tv to receiver) and no issues with having to power cycle it yet. ... View more

I already route everything through an emotiva 4k receiver. Cable box goes to receiver and tv goes to receiver. I have tried simply unplugging the hdmi cable and plugging it back in and that doesn’t work for me. I have also tried changing inputs to another source on the receiver and back again. That doesn’t work either. ... View more

I didn’t have the issue for weeks. Then after a power outage, I am back to rebooting daily again. ... View more

Ever since about 1/22 and the update I assume I received around that time our issues discontinued. I have not had to reboot the box at all for about a month now. Picture of version is posted above. ... View more

Mine has not had the issues for about a week now. I posted above that the only thing that changed for me was the environment in my screen shot in a previous post. ... View more

Here is what mine says now ... View more

Just an FYI, the last 3 days (with no changes on my end), everything has worked without issues.  Audio and Video at power on, no need to reboot the Xfinity box.  Not sure what happened in the last 3 days, the version information is showing the same as it did on 1/17 when i took a picture of it with the exception of the Environment.  On 1/17, it showed p5-rq, today it shows p6-tb.  All other versions, timestamps are exactly the same though. ... View more

I can definitely try that, but the battery percentage shows 80%, the box is only a few months old and a reboot of the box fixes the issue.  Just thought it was an odd symptom to show up since the audio and video issue we originally started with.   ... View more

Yes that is my point, I went from having to reboot every day because of no audio and video and now all of a sudden starting two days ago, I get audio and video now, but no remote commands.  So I am asking if others noticed anything similar since we were all on this thread with the same issues originally.  I know that I need to reboot it again, but point being for a different reason now.   ... View more

I don’t know if anyone else has noticed this but over the last few days, the system comes up but the xfinity box won’t accept any commands from the remote. I even tried the xfinity remote app and that doesn’t work either. So over the last few days with no changes made by us, we now get audio and video but no remote works until we reboot. Anyone else notice this? ... View more

Power save is not on the xfinity box. I have tried switching to the media center and back again but that doesn’t work. The issue has happened daily for us since we set everything up. Then tonight I turned on the tv for the first time today and everything worked fine. It doesn’t make any sense. ... View more

So that is how it is currently setup. Hdmi arc on tv to hdmi arc on receiver then xfinity box on hdmi 1 and media center on hdmi 2. The receiver shows audio and video on the receivers screen, but we don’t actually get them until we reboot the xfinity box daily. ... View more

I have other equipment connected to the receiver, so how would that complicate things? We usually have the receiver be centralized where everything plugs into it, but if I am understanding you are saying plug everything into the tv instead? ... View more

Yes both have ARC. Can you explain which equipment would plug in where? I can definitely try it. ... View more

I am using HDMI 2.2 cables. From Samsung TV to Emotiva receiver and then from receiver to Xfinity box. ... View more

I have the same issue. I thought it was our new receiver. We upgraded from an emotiva MC-700 to the XMC-1. I didn’t have the issue with the MC-700 but do have an issue with the XMC-1. I have to reboot the cable box daily as well. I have noticed that sometimes I get video but no audio as well. For example this evening I was watching a movie from my media center on another input. I went back to the input for Comcast box and had video but no audio. Nothing but a reboot seems to bring it back for me. ... View more