Here's the thing that comes across as lacking credibility. Comcast is the largest cable TV provide in the US (and possibly the world). You own NBC. Your revenues are obscene. And yet you talk about releasing a station in certain markets only as being a success. Sorry, it is patently not. If there is this much obvious demand for FS2, and you continue to ignore it, then you are completely discounting the desires of your over-charged customers (no wonder so many are cutting the cord).
You apparently have a deal in place to air FS2 in many markets, so just use your undoubted financial might to provide the station in ALL markets, and in HD. If bandwidth is an issue, drop one of the shopping networks to SD. I really don't care if they cost less to televise. I'm betting demand for HSN is significantly lower than demand for FS2.
You are supposedly providing a service, and at no little cost. Provide it! I understand that Comcast is a for-profit organization, but it is also a service organization. Service is bad. Deal with it!
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So here's the thing. If FS2 is getting added to some areas, it must mean that Fox and Comcast have finally agreed over broadcast rights, etc. So why can't Comcast simply come out and say that FS2, possibly the most demanded channel, will be generally available in all areas on a specific date, and why only in SD? It could easily replace one of the shopping networks, which could move to SD. The constant blase attitude of the support personnel to customer requests, and the limited distribution of information just doesn't present Comcast as a true customer-oriented organization. Maybe the government needs to make it illegal for cable companies to have regional jurisdictions (monopolies). A bit of direct competition would be good for everyone. I won't go to satellite, having seen the quality during bad weather, so I am stuck with this or something like Sling TV.
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