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About Lord_Basil
since
12-13-2007
09-01-2020
Lord_Basil
Frequent Visitor
18
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0
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0
Solutions
09-01-2020
03:57 PM
Frequent drops keep happening. Worst today so far is 23.16 Mbps download and 0.00 Mbps upload (when the connection worked).
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08-24-2020
08:18 PM
We were lucky to get above 50 Mbps upload and 3 Mbps download, today.
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08-23-2020
03:55 PM
We experience frequent Internet connection hiccups during the day. During the latest interruption, I did speed tests (speedtest.net) and noticed download speeds as low as 12.38 Mbps and as high as 121.16 Mbps. Upload speeds vary from 0.92 Mbps to 5.54 Mbps. The modem connection stats and recent log are attached. Thanks.
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07-01-2020
10:20 AM
I started to get this same error recently when using a VPN (see attached image).
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03-10-2020
09:29 PM
>So, you're saying you log in to webmail [connect.xfinity.com] and you're getting an email that has that image in it. Does that email have the red Xf icon when you open it?
Almost. Login to Webmail and the image is presented on the next screen (it is not received via email).
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03-10-2020
09:05 PM
Should've been more specific. The image is from the Web browser after logging into my account.
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02-13-2020
10:20 AM
Thank you for the suggestion, but they could not address the problem. They just gave me a boilerplate solution that didn't address the problem I am having (happened again today).
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02-02-2020
11:39 AM
Just wondering if I can expect almost monthly (unannounced) password resets from now on? Since I don't use Web mail much, it usually takes me a couple of days to realize it has happened, yet again. Luckily (so far), an important email hasn't been missed. Maybe I should start looking for another service?
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