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since
06-24-2006
08-12-2018
Banjaker
Frequent Visitor
14
Posts
2
Kudos
1
Solution
08-12-2018
08:31 AM
Finally! Technology is great when it works, but so frustrating when it doesn't.
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08-10-2018
10:19 PM
Try turning your phone off/off. Then try again. Just grasping at straws.
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08-10-2018
09:12 PM
Stick with the first one and keep restarting the add a device until it finally recognizes it.
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08-08-2018
07:35 AM
Try these steps.
Unplug all pods. Make sure first pod has one room between it and router
Unplug router, count to 10, plus back in. Wait for it to come online.
Plug in first pod. Use app on your phone to add pod. Main page hit the three dots for more. Add a device. xFi pods. Get started, follow prompts. If the pod does not connect to the pod, start over again until it does connect. If you have already added a pod be sure you delete them all before starting over.
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08-06-2018
09:02 AM
2 Kudos
No, no, no. Don't do anything. I called CS Saturday and she got them working.
I think the secret when trying to add back a pod is to exit out of the application and start over when the phone doesn't connect to the pod. I did that several times at each pod and it finally took.
Thans ne for your time.
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08-04-2018
08:38 AM
Still not connecting. The light continues to flash on and off. I have reset router again. I have unplugged and replugged numerous times.
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- Tags:
- Pods
08-03-2018
02:10 PM
Pods were working fine, had a technician come to fix problem with the touchscreen on the security system. He got it up and running, but the pods went down when he reset modem. He messed with them to get them up (probably should have left alone as it takes awhile for them to come back on line). He removed the pods from the app and tried to add one back, it never added back. He left.
I have been trying to add them back. I added one to the app and my phone continues to say connecting to pod, but it never gets it connected. Then it times out. Is there a reset button on the pod that I need to stick a paper clip in or something? Why won't it connect?
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06-13-2018
07:31 AM
I did have a Comcast guy come out. He made some changes and did hard wire the den TV (our main TV) and we have not had any issues since.
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06-06-2018
04:59 PM
Thank you for your response.
I have a in house supervisor technician coming Friday to hard wire the den TV. That is our main TV and the furtherest from the router. I have the pods which are supposed to expended the coverage, but I want that TV hard wired, no wifi. The technician that installed I think took the easy way out as he didn't want to have to run "wire."
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06-06-2018
04:48 PM
Thank you for your answer.
Is there a MoCA filter that needs to go on the modem? This issue is happening quite frequently and is frustrating to have to reset the DVR, reset the modem, etc. I can't tell you how many times I have done this since it was all installed about two weeks ago. The only time Directv would pixelate was during a major storm, but this is happening a lot.
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06-05-2018
03:38 PM
Recently switched to Xfinity Quad. Lastest router, remotes, boxes. Den TV keeps freezing up, get error above multiple times per day. Very frustrating. I need this fixed! I thought at first it had to do with the Pods, from reading here seems it is something else.
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05-19-2018
07:24 PM
Print channel line up - I want to print out channel's I get. Also, is there a way on the guide to only show channels I get?
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