Hi @BohdanaM, and thank you for posting to the Xfinity Forum. I understand why you feel that way and hope to provide some clarity about the rate increase. As for the Regional Sports Fee, our digital channel lineups include a variety of programming that appeals broadly to our customers’ interests, including general entertainment, news, and sports programming. Under the current distribution model, we offer these very popular regional sports networks on our most widely distributed levels of service. Accordingly, all customers receiving the bundle of channels that includes regional sports networks pay the associated Regional Sports Network Fee.
We are committed to delivering the best in class products and services and continuously invest in technology and innovation. Our pricing is reflective of that. We make every effort to extend fair and reasonable pricing based on the value and reliability of our services. There are many factors that impact pricing – your TV package, Internet speed, equipment, and additional features. With that in mind, I would be happy to look at your account and see if any promotional offers are available to you at this time, or we can revisit your services and ensure you are in the correct package based on your needs. Please send a private message including your first and last name and the numbers associated with your service address. To send me a private message, click on "ComcastChe," and then click send a message.
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