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About adammusic22
since
01-21-2014
03-04-2021
adammusic22
Most Valued Poster
707
Posts
56
Kudos
3
Solutions
03-01-2021
05:24 PM
Started a couple months ago. Rebooting box fixes it for about a day. Then the audio starts to go out of sync again. Noticed it first on the YouTube app on x1. Now its on live tv also Any idea how to fix? Had this box for years now and it never did it
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11-19-2020
06:04 PM
What wifi analyzer app do u use? Ios or android? I think you have to be jailbroken to use one on ios. Is there a wifi analyzer i could use on desktop?
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11-19-2020
05:22 PM
How do I disable “Client Isolation” on the XB7-T? I just did a network test with lifx using an app called RouteThis trying to figure out why my bulb keeps disconnecting. It listed 2 issues.Client Isolation is enabled and needs to be turned off apparently. And interference. So I think i fixed my lifx bulbs disconnecting though. I changed 2.4 channel selection from auto (11) to manual (1). And disabled UPnP. Now when I do that network test (routethis app), no issues come up. Client isolation is no longer listed as an issue. Interference is no longer listed as an issue. Is UPnP considered Client Isolation? I dont know if disabling upnp or manually selecting channel fixed it but my bulb connected right away. 2.4 auto channel was always on channel 11. Maybe there is as interference on 11. Is there anything a tech can do to fix interference on a specific channel? Or was there a bug with UPnP?
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10-29-2020
03:52 AM
Finally have the speed to gateway test in the xfi app. Xb7-t No issues, getting more than a gig 1193
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10-26-2020
09:59 PM
Anyone else experience a loud screeching static sound on NBC only? First noticed it on the SNL premiere. Happened every week after. Happening now on The Voice. Any idea how to fix this?
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09-25-2020
10:47 PM
Wheres the gateway test in the ios xFi app?
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09-25-2020
04:33 PM
My current setup XG1v4 XG2 XiD XiD I originally got the XG2 as a satellite box to add an extra tuner to allow more shows to be recorded simultaneously. Im having an issue with that box, QVC randomly comes on while changing channels. I was thinking of swapping it to an XiD. Will I lose a slot for simultaneous dvr recording?
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09-25-2020
04:25 PM
When changing channel via up/down or inputting numbers, QVC comes on. Only happens on my XG2 box. Any idea how to fix? Replace box?
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09-25-2020
01:12 PM
Ah yeah there it is. Under connect. Scroll all the way down past connected devices. iOS version is slightly different. Here’s what it looks like https://imgur.com/gallery/KY9lEaJ I have gig service & get 240 down on that Iphone 11 pro Xb7 5.0 Wifi 6 Right next to router Today on speedtest app i got 915/17 But that varies across whatever server i pick Also i see you have a newer firmware version on the xb7 I have CGM4331COM_4.4p7s2_PROD_sey
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09-25-2020
10:53 AM
No i dont see it anywhere in there Or the my account app Thought it was in one of them
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09-25-2020
09:42 AM
Thats been there I think Always recommend Speedtest over xfinitys own speedtests
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09-22-2020
11:24 PM
Why is everyone having issues with it? Cant get lifx bulbs connected again. Cameras keep randomly disconnecting. Disabling ax on 2.4 helped for a day. Now its back. Do i disable ax on 5.0 now too? Can that cause interference on my 2.4 devices? Do i manually set a channel? Do i choose 20 or 20/40? Do i go back to xb6 because there is clearly something wrong with the xb7. I don’t get it
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09-22-2020
11:19 PM
Lifx bulbs went back offline today Cant get them back online Cameras keep disconnecting randomly My xb7 issues are back. Reopen this lol
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09-19-2020
12:48 PM
EG ive been scouring the internet the past few weeks and theres so many posts about printers & devices & disconnects You have to let people at xfinity know that ax is causing issues and users should be able to change wifi modes in settings. Customer service needs to know Never once was disabling ax a suggested solution to me or anyone else So many posts on xb7 issues
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09-19-2020
10:04 AM
1 Kudo
Since getting xb7 2 weeks ago, couldn’t get lifx bulbs or printer connected. Cameras kept dropping connection on wifi. Fixed it... 2.4 Wifi mode was on g/n/ax Switch it to g/n, lifx bulbs & printer connected right away. ax is Wifi 6. Dont know if there an issues with the xb7s wifi 6 or if the bulbs and printer need new firmware updates to be compatible. Either way I solved my issue. If you set up your XB7, with the xFi app, you wont be able to change these settings. I went in and changed them and then activated xb7 through xfinity.com/activate, so i could go back in change them, they aren’t greyed out. Xfinity needs to stop pushing mesh mode and allow everyone to change the mode settings, otherwise people will continue to complain & contact customer service & no one will know how to figure it out. Let someone know
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09-18-2020
07:23 PM
This has been happening since notifications were launched on x1 years ago. I disable all notifications yet the blue dot still shows up.
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09-14-2020
11:29 AM
Ahh i actually can’t even get them connected in the first place. I cant get through the setup process. I did have them connected when i switched everything over from xb6 to xb7-cm. But they were losing connection constantly. Never lost connection on xb6. I have an xb7-t arriving tomorrow. We’ll see if i can get them connected to that
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09-14-2020
10:32 AM
And how can we get Xfinity to fix this? They probably don’t even know lifx bulbs wont connect. Probably not a lot of people with xb7 and lifx
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09-14-2020
10:31 AM
Is the firmware update that broke lifx on the xb7-t or xb7-cm or both?
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09-12-2020
01:46 PM
I always separate. Still won’t connect. Tried disabling 5.0 completely. Disable cell data. Airplane mode. Will not connect
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09-12-2020
09:59 AM
When was the firmware that broke everything? Bc i know we got one 2 nights ago. But I couldn’t connect my lifx bulbs b4 that firmware So it is the xb7 I have to go back to the xb6. Xb7 has had nothing but issues for me. Ill try it again in a year
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09-10-2020
10:23 PM
I can’t get mine connected. Tried literally everything.
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09-10-2020
04:01 PM
I had an xb3 for years. It’s nowhere near as good as the xb6. You should get the xb6
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09-01-2020
09:48 PM
Can’t change it.
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09-01-2020
09:48 PM
That didn’t work. U can’t change it.
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08-28-2020
02:06 PM
1 Kudo
This worked for me. No clue why one phone port wouldn’t work on a brand new modem. Such an insane thing to do
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08-26-2020
05:39 PM
Unplugged & plugged back it brought it online. Was chatting with customer service today. After done chatting, boot loop for an hour. Called 1800 automated recording sent signal to reset gateway. Its online now. Is this a known issue with the xb7? Does the xb7 take longer to reboot than xb6? Fees like it. This thing is a nightmare so far...
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08-26-2020
04:28 PM
I can’t change those settings on my end. Installed XB7 last night. Replaced xb6. Disappointed. Slower speeds. Worse range. Hardwired and wifi. If i can fix wifi, ill be happy. Or wait for firmware updates. Or go back to xb6.
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08-26-2020
03:03 AM
1 Kudo
Same issue as you. Installed an xb7 tonight. Replaced an xb6. Wifi speeds are slower across the board. I get a bit better distance on one end of the house. A bit worse on the other. It has to be a work in progress. Its pretty new so I figure firmware updates will improve it. Not gonna go back to xb7 unless i start having major issues. Im maxing at 600mps on my iphone 11 pro. But as soon as I installed xb7, i got 821. I was pumped. Then the xb7 rebooted 7 times. I had to unplug & replug and it finally stayed online. Pretty disappointed based on that marketing. Really should be illegal to market like that. And we need better communication. Let us know more about the xb7 and its firmware updates.
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08-19-2020
03:07 PM
I have some deadzones in my house. End of house, basement, but mainly back porch and driveway. Cant move modem. Have an xb6. Does the xb7 have better wifi range? How are the xfi pods? Will putting them near the exterior of my house increase wifi outside but maybe decrease speed inside? I was going to just grab a single tp link wifi extender from amazon but need more than 1 bc dead zones are at opposite ends of the house so i think multiple mesh pods would be better...
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08-17-2020
01:34 PM
QVC bug on xg2. When flipping through channels, QVC randomly comes on. How to fix?
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07-25-2020
08:39 PM
Just switched to hdmi-1. Not sure why that would matter but we’ll see. This only happens on 1 box. XG2. I got an xg2 as a companion to not take away from recording slot, not even sure if its doing that. Might replace it with an xid box if this persists.
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07-25-2020
08:31 PM
Connected via hdmi2 No antenna TV(antenna) input is blank : tuner has not been set up
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05-18-2020
03:57 PM
Ahh They need to explain that better. On device details: Xb6 speed max out at 1,000. Doesn’t differentiate between hardwired & wifi speeds. So now we wait for the xb7 ...
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05-18-2020
03:32 PM
But I should still be seeing closer to 1,000. Iphone 11 pro is wifi 6. 600 is not the complaint. Not getting what is paid for is the complaint.
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05-18-2020
02:55 PM
Iphone 11 pro is capable of getting a gig. Have an XB6. Any idea how to fix?
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03-23-2020
05:02 PM
Moca keeps reverting back to Enabled. I want to disable. How do I make it stick?
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03-19-2020
06:36 PM
Nope. Still can’t get disable moca to stick. Moca causes issues in my home for whatever reason.
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03-19-2020
06:34 PM
Nevermind returning this garbage xi5. Would only recognize my 5.0 network. Wouldn’t connect to 5.0 network or via WPS. Tried to type in my 2.4 network but there no Period character so I can’t try my 2.4 network. Box kept freezing during setup. Enabled moca. Now back to moca off. Disabling wouldnt stick. Finally got it to stick now. Original box is freezing left and right now. I seriously despise this company lol
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03-19-2020
04:51 PM
Just got the xi5, about to install. Do you know how to link it to the xg2 instead of the main 4k dvr?
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03-18-2020
08:08 PM
I have an xg2 companion. How exactly do i make the xi6 link to the xg2, not main main 4k dvr.
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03-18-2020
06:20 PM
Ex: So if i use 4 wireless companion boxes that drops down my recording capability to 1 show, if all companions are being used?
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03-18-2020
06:18 PM
Oh no So ill lose a recording slot with an xi5/xi6? I record a bunch of stuff. Already ordered replacement box, requested xi6/xi5, whatever they send.
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