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your isp's dhcp does not function properly

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tyls
New Poster
‎07-24-2020 05:48 PM

your isp's dhcp does not function properly

Can connect to internet through ethernet, but wireless does not work. Router is ASUS Model RT-AC3100.

 

PM'd @ComcastChe  and waiting for a response. If anyone else can help, would really appreciate. Spent the whole day on this. Restarted everything I can...

 

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ComcastChe
Official Employee
‎07-26-2020 06:44 PM

Re: your isp's dhcp does not function properly

Hi @tyls, 

 

Sorry about the experience you're having with your internet connection. I'd be happy to investigate and troubleshoot to help get this resolved if it hasn't been already. I've replied to your private message and look forward to chatting with you soon!  


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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