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xfinity internet slower than selected plan speed.

jwestveer
New Poster

xfinity internet slower than selected plan speed.

I have noticed that xfinity internet is getting much slower than the advertised plan speed.  My account is for 75Mb service and I am lucky to get 30Mb lately.  Any Ideas on how to report and fix this?

 

http://melaque.com/temp/IMG_2802.jpg

 

 

 

EG
Expert

Re: xfinity internet slower than selected plan speed.

Start here;


https://forums.xfinity.com/t5/Your-Home-Network/Internet-Troubleshooting-Tips/m-p/3310447#M316652



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jwestveer
New Poster

Re: xfinity internet slower than selected plan speed.

Nice.  I partictularly like the 'power it off then on' part.

Not helpful.

PCurrao
Frequent Visitor

Re: xfinity internet slower than selected plan speed.

Get used to it. The attitude these days is "Is your service completely out? No? Then what are you complaining about?"
EG
Expert

Re: xfinity internet slower than selected plan speed.


@jwestveer wrote:

Nice.  I partictularly like the 'power it off then on' part.

Not helpful.


Sorry that nothing applied for you. Call 1800comcast. Good luck !



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!