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xfi Advanced Security Blocking email

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xfi Advanced Security Blocking email

Hello Experts, 

 

My company recently switch to Microsoft O365 and since then I can no longer receiver emails from my Citrix Secure Mail app on my Adnroid mobile when xfi advanced security is enabled. I already worked with my company for troubleshooing the app but it works when I either turn off wifi and go on the ATT mobile network or disbale xfi security. I also checked my Firewall settings and they are set to low.