xfi Advanced Security Blocking email

Hello Experts, 

My company recently switch to Microsoft O365 and since then I can no longer receiver emails from my Citrix Secure Mail app on my Adnroid mobile when xfi advanced security is enabled. I already worked with my company for troubleshooing the app but it works when I either turn off wifi and go on the ATT mobile network or disbale xfi security. I also checked my Firewall settings and they are set to low.