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Spycer
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18 Messages

Monday, July 20th, 2020 12:00 PM

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xFi Port Forwarding - Where is it?

Before I upgraded to this new router and xFi Port Forwarding I set up port forwarding in my router so my cameras would work from my phone.    Now it shows you have to go to xfinity.com/myxFi  and it says Go to Network > Advanced Settings > Port Forwarding.

 

There is no Advanced Settings or Port Forwarding anywhere in xFI mobile app or Xfi using a browser.  I have searched everywhere with no luck.   How do you access it?     I do think it brought over my settings as I did get blocked accessing one camera and was able to allow but my other two cameras won't connect at all.  No changes to my equipment.   I would love to see the port forwarding settings but so far I can't find them.    Anyone able to help?  Thanks.

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4 years ago

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jweaver0312

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2.1K Messages

5 years ago

A recent design update changed that location.

Now it’s in Connect > See Network > Advanced Settings

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arniepodo

New Poster

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1 Message

5 years ago

I have a desktop computer connect via ethernet to my xfi router. I have gone into the xfi online and port forwarded one port for this computer. No problem. 

Now, I need to port forward a second port on this computer, but the computer is not showing up in the list of connected devices when I click "add port forward", even though the computer does show up in the list of port forwards for the first port that I forwarded on this computer. 

How do I forward the second port that I need forwarded on this computer?????

p.s. Your xfi online is terrible.

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Spycer

Contributor

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18 Messages

5 years ago

I finally found the port forwarding section. I have five ports that I am forwarding that worked fine in the old Comcast router but after upgrading to this new router only one of them works even though they are listed correctly. I also have devices showing as not online when they are. I also cannot delete my forwarded ports for some reason it just says cannot delete it this time try later or reboot your router which both does nothing. Why did they take port forwarding out of the router where it belongs.

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uberviewer

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5 Messages

4 years ago

Spycer:  I have the same problem.  Did you find a solution to this?

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EG

Expert

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111.6K Messages

@uberviewer

Please create a new topic of your own here on this board detailing your issue. Thanks. Re-closing this year old dead thread that was improperly re-opened by the new forum software / platform. A known issue that is being worked on.

 

I am not a Comcast Employee.
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4 years ago

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