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xFi Gateway struck at booting

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trailblazer2
New Poster
‎05-14-2020 07:15 PM

xFi Gateway struck at booting

Hi folks,

I am a new user to Xfinity. While I am setting up the new gateway, it does not boot up properly. 

It stuck at the green and orange blinking light for 5 hours. 

 

Did any of you guys encounter the same issues? How could I resolve this? 

 

Gateway model:  xFi Advanced Gateway (XB6)

 

Thank you!

 

 

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EG
Expert
‎05-15-2020 11:23 AM

Re: xFi Gateway struck at booting

Was this a self-install ? Are you sure that the coax outlet has a live Comcast signal feed ?



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