xFI Pods off line - XB7

[Wardman]

Has there been an XB7 upgrade overnight?  Pods are off line and won't connect.

I've reset the gateway, uplugged pods, done troubleshooting except for actually re-installing the network.

[Wardman]

Day 2 - pods are not onlie with XB7.  I have devices that won't connect to newer wifi (mesh) like my AVR and I plug it into the pod, so net is it is not connected.  That is the biggest value of the pods right now.  If this does not work, they are not worth the price.  Who can I work with?

[Wardman]

eMTA & DOCSIS Software Version: Prod_19.2_d31 & Prod_19.2

Software Image Name: CGM4331COM_3.14p11s1_PROD_sey

Advanced Services: CGM4331COM

Packet Cable: 2.0

Can anyone confirm their version of softare who's pods are working?

[Wardman]

Day 3, still offline.

[Wardman]

Removed 3 pods and now they are stable.  Wondering if there is a conflict with XB7 speeds/performance.  Nothing from Plume back.  I cannot get into my router to see if any software has changed (firmware).

Just logged in an firmware/software was changed:

eMTA & DOCSIS Software Version: Prod_19.2_d31 & Prod_19.2

Software Image Name: CGM4331COM_3.14p10s2_PROD_sey

Advanced Services: CGM4331COM

Packet Cable: 2.0