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xFI Pods off line - XB7

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xFI Pods off line - XB7

Has there been an XB7 upgrade overnight?  Pods are off line and won't connect.

I've reset the gateway, uplugged pods, done troubleshooting except for actually re-installing the network.

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Contributor

Re: xFI Pods off line - XB7

Day 2 - pods are not onlie with XB7.  I have devices that won't connect to newer wifi (mesh) like my AVR and I plug it into the pod, so net is it is not connected.  That is the biggest value of the pods right now.  If this does not work, they are not worth the price.  Who can I work with?

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Re: xFI Pods off line - XB7

eMTA & DOCSIS Software Version: Prod_19.2_d31 & Prod_19.2
Software Image Name: CGM4331COM_3.14p11s1_PROD_sey
Advanced Services: CGM4331COM
Packet Cable: 2.0
 
Can anyone confirm their version of softare who's pods are working?
 
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Re: xFI Pods off line - XB7

Day 3, still offline.

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Contributor

Re: xFI Pods off line - XB7

Removed 3 pods and now they are stable.  Wondering if there is a conflict with XB7 speeds/performance.  Nothing from Plume back.  I cannot get into my router to see if any software has changed (firmware).

 

Just logged in an firmware/software was changed:

 

eMTA & DOCSIS Software Version: Prod_19.2_d31 & Prod_19.2
Software Image Name: CGM4331COM_3.14p10s2_PROD_sey
Advanced Services: CGM4331COM
Packet Cable: 2.0