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wifi won't let me sync with fitbit aria

LoriLogan
New Poster

wifi won't let me sync with fitbit aria

Fitbit has a message that Comcast/Xfinity is having issues sync/setting up Aria.  The fix they sent, I can't follow.  I don't know where to find "additional setting" and click on 2.4 frequency when I am in my account.  Will you provide me with a fix please?  I already did a restart on my modem but that didn't help.

Thanks,

Lori

ls1810
New Poster

Re: wifi won't let me sync with fitbit aria

Has anyone replied to your post?   Is there an actual fix to make this work with an Xfinity router or just not possible?  TYIA

strega7
Regular Contributor

Re: wifi won't let me sync with fitbit aria

Based on a web search, the OP's question seems to stem from this thread:

 

https://community.fitbit.com/t5/Aria-Scales/Connectivity-difficulties-between-Aria-and-Comcast-Xfini...

 

That might get you somewhere.

 

There is also this newer (and much shorter) thread:

 

https://community.fitbit.com/t5/Aria-Scales/Aria-WiFi-Comcast-issue-solved/td-p/2601754