Things I've tried:
Reset the modem plenty of times
Bought the xfinity pods and set them up
It really seems to affect wifi mainly and not wired connections - but I'd say on an average of at least 20 times a day, the wifi will lose connection for all devices for anywhere between 30 seconds - 2 minutes. Very frustrating experience, is there anything I can look into here? The advice whenever I try to engage help elsewhere is to just restart the modem, which I've done countless times and it never helps anything.
Exactly the same problem here; wired connection is fine but all the devices connected to Wifi randomly drop connectivity just as you describe. I've seen this happen when I'm sitting 20 feet from my gateway and looking right at it, so it is not a signal quality issue. Really hope someone from Xfinity replies to this or my similar post; with so much happening on Zoom etc. these days what was an annoyance has become a crippling problem.