Community Forum

wifi drops out several times a day every single day

Highlighted
New Poster

wifi drops out several times a day every single day

Things I've tried:

Reset the modem plenty of times

Bought the xfinity pods and set them up

 

It really seems to affect wifi mainly and not wired connections - but I'd say on an average of at least 20 times a day, the wifi will lose connection for all devices for anywhere between 30 seconds - 2 minutes.  Very frustrating experience, is there anything I can look into here?  The advice whenever I try to engage help elsewhere is to just restart the modem, which I've done countless times and it never helps anything.

Highlighted
Regular Visitor

Re: wifi drops out several times a day every single day

Exactly the same problem here; wired connection is fine but all the devices connected to Wifi randomly drop connectivity just as you describe. I've seen this happen when I'm sitting 20 feet from my gateway and looking right at it, so it is not a signal quality issue. Really hope someone from Xfinity replies to this or my similar post; with so much happening on Zoom etc. these days what was an annoyance has become a crippling problem.

Highlighted
New Poster

Re: wifi drops out several times a day every single day

happens all the time! VPN in for work, and have to reconnect multiple times per day, even multiple times per hour.

Literally 6 ft from box. Quite a price to pay for intermittent signal.
Highlighted
New Poster

Re: wifi drops out several times a day every single day

Happens to me everyday had 4 guys out problem not fixed yet

Highlighted
Frequent Visitor

Re: wifi drops out several times a day every single day

Sounds like the same thing happening to me every day. VPN in for work and constantly losing connection. Seeing my Lync chat messages not go through and Cisco telling me it is trying to reconnect is getting really old.