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unable to connect smart tv to wireless router

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unable to connect smart tv to wireless router

I'm having trouble connecting a new smart tv to my wireless router. Problem with network connection. Do I use network name (SSID) on the  router? What is the router security type and security key do I use? Please help. 

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Re: unable to connect smart tv to wireless router

If you have a Comcast gateway, use the my account app to refresh yourself on what your Wi-Fi network name and password is.

I am a Retired Official Comcast Employee
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Re: unable to connect smart tv to wireless router


@jazman55 wrote:

I'm having trouble connecting a new smart tv to my wireless router. Problem with network connection. Do I use network name (SSID) on the  router? What is the router security type and security key do I use? Please help. 


Do you have other devices connecting to your wireless router? How are they connecting, e.g. what SSID/security type/security key?  Does your TV show available networks to connect to?  What make/model TV is it?

Joe V
(not a Comcast employee, just another paying customer)