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unable to activate xfinity gateway to new address

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unable to activate xfinity gateway to new address

unable to activate xfinity gateway to new address

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Diamond Problem Solver

Re: unable to activate xfinity gateway to new address

Are you sure you are hooked up to a live coax signal?

I am a Retired Official Comcast Employee
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Expert

Re: unable to activate xfinity gateway to new address

Is the "Online" indicator light on the gateway device lit steadily ?



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
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