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slow internet speed with netgear cm1000V2

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slow internet speed with netgear cm1000V2

i'm paying for gigabit speed but getting 100mpbs download out of 1000mbps.

 

already have a technician over and fix already, but still same speed.

 

updated on 9-21-20: have a senior technician over and fix the wires and everything, also speed tests, still  having the same results.