seperate the 2.4 and 5.0 on my gateway modem

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@seedmpt wrote:

 

I am trying to install a video doorbell which only works on 2.4 Ghz not 5 Ghz.  My gateway modem currently only has one and I am told automatically switches back and forth.

How do I seperate the 2.4 and 5.0 on my gateway modem to install a video doorbell

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You might look at:

https://www.xfinity.com/support/articles/change-wifi-mode-admin-tool-xfinity-xfi

@seedmpt 

You can do the above provided that you are not using any Xfi pods.

Associate the doorbell with the 2.4 band's SSID (broadcast name) and password.