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seperate the 2.4 and 5.0 on my gateway modem

seedmpt
New Poster

seperate the 2.4 and 5.0 on my gateway modem

 

I am trying to install a video doorbell which only works on 2.4 Ghz not 5 Ghz.  My gateway modem currently only has one and I am told automatically switches back and forth.

How do I seperate the 2.4 and 5.0 on my gateway modem to install a video doorbell

jav6joev
Bronze Problem Solver

Re: seperate the 2.4 and 5.0 on my gateway modem


@seedmpt wrote:
 

I am trying to install a video doorbell which only works on 2.4 Ghz not 5 Ghz.  My gateway modem currently only has one and I am told automatically switches back and forth.

How do I seperate the 2.4 and 5.0 on my gateway modem to install a video doorbell


You might look at:

https://www.xfinity.com/support/articles/change-wifi-mode-admin-tool-xfinity-xfi

Joe V
(not a Comcast employee, just another paying customer)
EG
Expert

Re: seperate the 2.4 and 5.0 on my gateway modem

@seedmpt 

 

You can do the above provided that you are not using any Xfi pods.

 

Associate the doorbell with the 2.4 band's SSID (broadcast name) and password.



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