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reaching less than half of promised gigabit speeds on xfinitys website- 160 mbps max in use

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reaching less than half of promised gigabit speeds on xfinitys website- 160 mbps max in use

The xfinity website says I have 450 mbps which is way lower than my promised 1000 mbps internet and in actual practice I hardly get 160 mbps downloading. I have a motorola mb8600 connected to a netgear r7000 router with a cat6a ethernet cord and another cat6a ethernet cord to my pc from the router. I checked my modems logs and I get a T3 timeout error every few days, but not constantly. I also know the actual download speeds are not entirely affected by just xfinity, but any help is appreciated!

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Re: reaching less than half of promised gigabit speeds on xfinitys website- 160 mbps max in use

Was this any help?

https://forums.xfinity.com/t5/Your-Home-Network/Gigabit-speed-troubleshooting-video/m-p/3310454#M316...


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Re: reaching less than half of promised gigabit speeds on xfinitys website- 160 mbps max in use


@HikingPlane0 wrote:

The xfinity website says I have 450 mbps which is way lower than my promised 1000 mbps internet and in actual practice I hardly get 160 mbps downloading. I have a motorola mb8600 connected to a netgear r7000 router with a cat6a ethernet cord and another cat6a ethernet cord to my pc from the router. I checked my modems logs and I get a T3 timeout error every few days, but not constantly. I also know the actual download speeds are not entirely affected by just xfinity, but any help is appreciated!


What do you get with a direct connection to the MB8600 modem (no router in the mix) ? What are you getting for the upload speed ?



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Re: reaching less than half of promised gigabit speeds on xfinitys website- 160 mbps max in use

That was the link I used before trying this, I got to step 10

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Re: reaching less than half of promised gigabit speeds on xfinitys website- 160 mbps max in use

PC ethernet to modem:

 

Fast.com- 430

Speedtest.com- 189

xfinity.com- 507

Speedtest app- 130

 

PC ethernet to router:

 

Fast.com-220
Speedtest.com-185
xfinity.com-530
Speedtest app-140 

iPhone wifi-

speedtest app- 330
Nighthawk app- 376
fast.com-360

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Regular Visitor

Re: reaching less than half of promised gigabit speeds on xfinitys website- 160 mbps max in use

upload speed is pretty much 40 mbps on everything