Contributor
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26 Messages
re: looking to purchase modem now
i am here because i need recommendations on any legitimate online sites to purchase the particular modem model listed below. i do not want to buy from third-party sellers on Amazon as i've heard reviews of peeps purchasing stolen or equipment actually rented by Comcast and re-sold, unbeknownst to Comast and/or the third party seller. i want to purchase this particular modem because it is the exact model i have been renting and i only get 200 mpbs speed with my comcast subscription...
Xfinity Wireless Gateway
Cisco DPC3941T | Model number: DPC3941T
thanx in advance everyone. 🙂
BruceW
Gold Problem Solver
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26.5K Messages
6 years ago
Comcast only allows devices listed on https://mydeviceinfo.xfinity.com/. The DPC3941T isn't listed there.
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BruceW
Gold Problem Solver
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26.5K Messages
6 years ago
I should have said: "Comcast only allows the customer owned devices listed on https://mydeviceinfo.xfinity.com/. The DPC3941T isn't listed there, so Comcast doesn't consider it to be available for purchase."
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sojihea
Contributor
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26 Messages
6 years ago
it may not be listed in your account. it is listed in my account as i use it, along with 10 or so other models.
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EG
Expert
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111.5K Messages
6 years ago
Yep. That device was never a legit retail one. Yer' asking for problems when you try to get it activated.
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