sojihea's profile

Contributor

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26 Messages

Sunday, December 15th, 2019 3:00 PM

Closed

re: looking to purchase modem now

i am here because i need recommendations on any legitimate online sites to purchase the particular modem model listed below. i do not want to buy from third-party sellers on Amazon as i've heard reviews of peeps purchasing stolen or equipment actually rented by Comcast and re-sold, unbeknownst to Comast and/or the third party seller.  i want to purchase this particular modem because it is the exact model i have been renting and i only get 200 mpbs speed with my comcast subscription...

 

Xfinity Wireless Gateway

Cisco DPC3941T | Model number: DPC3941T    

 

thanx in advance everyone. 🙂

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Gold Problem Solver

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26.5K Messages

6 years ago

Comcast only allows devices listed on https://mydeviceinfo.xfinity.com/. The DPC3941T isn't listed there.

Gold Problem Solver

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26.5K Messages

6 years ago


@sojihea wrote: it may not be listed in your account. it is listed in my account as i use it, along with 10 or so other models.

I should have said: "Comcast only allows the customer owned devices listed on https://mydeviceinfo.xfinity.com/. The DPC3941T isn't listed there, so Comcast doesn't consider it to be available for purchase."

Contributor

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26 Messages

6 years ago

it may not be listed in your account. it is listed in my account as i use it, along with 10 or so other models.

Expert

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111.5K Messages

6 years ago

Yep. That device was never a legit retail one. Yer' asking for problems when you try to get it activated.

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