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paying for 1 gigabit speed and the best speed I can get is about 450...

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Regular Visitor

paying for 1 gigabit speed and the best speed I can get is about 450...

paying for 1 gigabit speed and the best speed is about 450. I have called twice and I never get a call back from the comcast support.  and of course Comcast will change a 99 fee to come out. I dont see why they will charge me when its comcast problems. 

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Diamond Problem Solver

Re: paying for 1 gigabit speed and the best speed I can get is about 450...

They charge if they fix something inside the house or troubleshoot your personal equipment(you didn’t state the equipment that you use). No charge for outside work

I am a Retired Official Comcast Employee
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Regular Visitor

Re: paying for 1 gigabit speed and the best speed I can get is about 450...

I have a comcast router.