not getting expected download speeds

I recently upgraded from 100Mbs to 200Mbs speed, but I'm only getting 90Mbs max and frequently less than that. I'm using a netgear CM600 modem and netgear R6900P router. I'm using a wired connection to the router for my performance testing. I don't see any recent errors in the modem error log. Below are the modem stats.

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gc102938

Regular Visitor

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4 Messages

5 years ago

I tried connecting the computer directly to the modem and got the same result. 70Mbs download 17.6Mbs upload. 12ms ping. I checked the status of the ethernet connection and it shows speed: 1.0Gbps.

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gc102938

Regular Visitor

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4 Messages

5 years ago






Starting Frequency

Startup Procedure
Procedure	Status	Comment
Acquire Downstream Channel	507000000 Hz	Locked
Connectivity State	OK	Operational
Boot State	OK	Operational
Security	Enable	BPI+
IP Provisioning Mode	Honor MDD	IPv6 only

Provisioned Downstream and Upstream Throughput
Type	Throughput
Downstream Provisioned Rate
Upstream Provisioned Rate

Downstream Bonded Channels
Channel	Lock Status	Modulation	Channel ID	Frequency	Power	SNR	Correctables	Uncorrectables
1	Locked	QAM256	9	507000000 Hz	8.4 dBmV	37.8 dB	0	0
2	Locked	QAM256	1	459000000 Hz	7.8 dBmV	40.5 dB	0	0
3	Locked	QAM256	2	465000000 Hz	7.9 dBmV	40.5 dB	0	0
4	Locked	QAM256	3	471000000 Hz	8.1 dBmV	40.5 dB	0	0
5	Locked	QAM256	4	477000000 Hz	7.9 dBmV	40.4 dB	0	0
6	Locked	QAM256	5	483000000 Hz	8.2 dBmV	40.5 dB	0	0
7	Locked	QAM256	6	489000000 Hz	7.8 dBmV	40.3 dB	0	0
8	Locked	QAM256	7	495000000 Hz	8.0 dBmV	40.4 dB	0	0
9	Locked	QAM256	8	501000000 Hz	8.0 dBmV	40.2 dB	0	0
10	Locked	QAM256	10	513000000 Hz	8.3 dBmV	40.3 dB	0	0
11	Locked	QAM256	11	519000000 Hz	8.8 dBmV	40.6 dB	0	0
12	Locked	QAM256	12	525000000 Hz	8.5 dBmV	40.3 dB	0	0
13	Locked	QAM256	13	531000000 Hz	9.1 dBmV	40.5 dB	0	0
14	Locked	QAM256	14	537000000 Hz	9.0 dBmV	40.4 dB	0	0
15	Locked	QAM256	15	543000000 Hz	8.8 dBmV	40.3 dB	0	0
16	Locked	QAM256	16	549000000 Hz	9.0 dBmV	40.3 dB	0	0
17	Locked	QAM256	17	555000000 Hz	8.4 dBmV	41.3 dB	0	0
18	Locked	QAM256	18	561000000 Hz	7.8 dBmV	40.8 dB	0	0
19	Locked	QAM256	19	567000000 Hz	8.3 dBmV	41.2 dB	0	0
20	Locked	QAM256	20	573000000 Hz	7.8 dBmV	40.8 dB	0	0
21	Locked	QAM256	21	579000000 Hz	8.2 dBmV	41.2 dB	0	0
22	Locked	QAM256	22	585000000 Hz	8.4 dBmV	41.3 dB	0	0
23	Locked	QAM256	23	591000000 Hz	7.8 dBmV	40.8 dB	0	0
24	Locked	QAM256	24	597000000 Hz	8.6 dBmV	41.4 dB	0	0

Upstream Bonded Channels
Channel	Lock Status	US Channel Type	Channel ID	Symbol Rate	Frequency	Power
1	Locked	ATDMA	2	5120 Ksym/sec	30100000 Hz	41.0 dBmV
2	Locked	ATDMA	1	5120 Ksym/sec	36500000 Hz	41.0 dBmV
3	Locked	ATDMA	3	5120 Ksym/sec	23700000 Hz	41.0 dBmV
4	Locked	ATDMA	4	5120 Ksym/sec	17300000 Hz	41.0 dBmV
5	Not Locked	Unknown	0	0 Ksym/sec	0 Hz	0.0 dBmV
6	Not Locked	Unknown	0	0 Ksym/sec	0 Hz	0.0 dBmV
7	Not Locked	Unknown	0	0 Ksym/sec	0 Hz	0.0 dBmV
8	Not Locked	Unknown	0	0 Ksym/sec	0 Hz	0.0 dBmV

Current System Time: Thu Apr 09 16:32:09 2020
System Up Time: 11:03:37

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gc102938

Regular Visitor

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4 Messages

5 years ago

Looks like I don't have permissions to upload an image with the stats.

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EG

Expert

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111.4K Messages

5 years ago

Since you are a new poster, it needs to be approved by a Forum Admin. That could take some time. In the interim, you could try hosting it at one of those free third-party pic hosting sites like Imgur or Photobucket and post the link to it here.

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EG

Expert

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111.4K Messages

5 years ago

The stats are o/k. What do you get with a computer connected directly to the cable modem (no router in the mix) ? And is that computer capable of doing over 100 Mbps speeds (has a 10/100/1000 Gigabit network adapter) ? And what are you getting on the upload speed ?

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gc102938

not getting expected download speeds

gc102938

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gc102938

EG

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