when I boot the computer with ethernet i geta round what looks likea basket ball and saw no connection it does eventually go to it but take over 5minutes it is like something is blocking it. said media disconnected. I have tried all the trouble shooting and have had several techs try and fix the issue. I am using windows 10 and have the new 2004 update' it like my home connection does not work. have tried the modem reset had the signal ooted and still the same thing. One of your techs said it is the cord which i find hard to believe. not sure if it is my computer of if it i something with comcast. But it sure would be nice to have it fixed
