Regular Visitor
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13 Messages
ipad location service not working with comcast wifi at home
My ipad air 3 (IOS 13.3) location services does not work with my home wifi. Keep getting error saying current location not available. Location services is on, apps are allowed to use the location, I've reset the network, reset the ipad, etc etc etc. My wife's samsung tablet has no problem finding its location here. The ipad has no trouble finding it's location on other wifi systems (eg, apple store, other homes, etc). I've tried everything and spent an hour on the phone with apple support. Any suggestions? --thx
mlm83
Regular Visitor
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13 Messages
6 years ago
Yes it is connected to my xfinity wifi.
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EG
Expert
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111.7K Messages
6 years ago
Is the above the broadcast name / SSID that it is connected too (xfinitiywifi) ? If so, that is the secondary public WiFi hotspot broadcast name and not your home network's WiFi broadcast. Your home network's default broadcast network name (SSID) should look like this: HOME-xxxx-2.4 or HOME-xxxx-5.0.
x = various numbers and letters.
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mlm83
Regular Visitor
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13 Messages
6 years ago
No it's connected to my home wifi. I'm using my own router and modem, but the ipad location services still wouldn't work with the xfinity modem/router.
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darkangelic
Gold Problem Solver
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2K Messages
6 years ago
When you're on your home network, go to Privacy | Location Services | System Services
and see if any of the location based system services are turned off. (They should all be on, including Significant Locations at the bottom.)
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