ipad location service not working with comcast wifi at home

[mcconkey2]

My ipad air 3 (IOS 13.3) location services does not work with my home wifi. Keep getting error saying current location not available.  Location services is on, apps are allowed to use the location, I've reset the network, reset the ipad, etc etc etc. My wife's samsung tablet has no problem finding its location here.  The ipad has no trouble finding it's location on other wifi systems (eg, apple store, other homes, etc).  I've tried everything and spent an hour on the phone with apple support.  Any suggestions?  --thx

[RobertWy]

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@mcconkey2 wrote:

My ipad air 3 (IOS 13.3) location services does not work with my home wifi. Keep getting error saying current location not available.  Location services is on, apps are allowed to use the location, I've reset the network, reset the ipad, etc etc etc. My wife's samsung tablet has no problem finding its location here.  The ipad has no trouble finding it's location on other wifi systems (eg, apple store, other homes, etc).  I've tried everything and spent an hour on the phone with apple support.  Any suggestions?  --thx

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My old iPad with 10.3.3 works.  Are you sure the iPad is using your wifi?

https://www.xfinity.com/support/articles/view-change-wifi-password

[mcconkey2]

Yes it is connected to my xfinity wifi.

[EG]

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@mcconkey2 wrote:

Yes it is connected to my xfinity wifi.

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Is the above the broadcast name / SSID that it is connected too (xfinitiywifi) ? If so, that is the secondary public WiFi hotspot broadcast name and not your home network's WiFi broadcast. Your home network's default broadcast network name (SSID) should look like this: HOME-xxxx-2.4 or HOME-xxxx-5.0.

x = various numbers and letters.

[mcconkey2]

No it's connected to my home wifi.  I'm using my own router and modem, but the ipad location services still wouldn't work with the xfinity modem/router.

[darkangelic]

When you're on your home network, go to Privacy | Location Services | System Services

and see if any of the location based system services are turned off. (They should all be on, including Significant Locations at the bottom.)