internet connection

internetconnec · ‎04-30-2020

Internet connection has been droppping all morning. Issue is on Comcast's end. Please address when you anticipate this will be resolved.

jav6joev · ‎04-30-2020

@internetconnec wrote:

Internet connection has been droppping all morning. Issue is on Comcast's end. Please address when you anticipate this will be resolved.

You might specify your location, e.g. zip code, closest major intersection so an agent doesn't have to ask. Have you checked for outages in your area using Xfinity My Account mobile app, the Xfinity web site or a reporting site like https://downdetector.com/status/comcast-xfinity ?

Joe V
(not a Comcast employee, just another paying customer)

EG · ‎04-30-2020

Start here;

https://forums.xfinity.com/t5/Your-Home-Network/Internet-Troubleshooting-Tips/m-p/3310447#M316652

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!

internet connection

Re: internet connection

Re: internet connection