New Poster
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1 Message
internet connection
Internet connection has been droppping all morning. Issue is on Comcast's end. Please address when you anticipate this will be resolved.
New Poster
•
1 Message
Internet connection has been droppping all morning. Issue is on Comcast's end. Please address when you anticipate this will be resolved.
jav6joev
Gold Problem Solver
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2.2K Messages
5 years ago
You might specify your location, e.g. zip code, closest major intersection so an agent doesn't have to ask. Have you checked for outages in your area using Xfinity My Account mobile app, the Xfinity web site or a reporting site like https://downdetector.com/status/comcast-xfinity ?
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EG
Expert
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111.4K Messages
5 years ago
Start here;
https://forums.xfinity.com/t5/Your-Home-Network/Internet-Troubleshooting-Tips/m-p/3310447#M316652
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