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internet connection

internetconnec
New Poster

internet connection

Internet connection has been droppping all morning.  Issue is on Comcast's end.  Please address when you anticipate this will be resolved.

jav6joev
Bronze Problem Solver

Re: internet connection


@internetconnec wrote:

Internet connection has been droppping all morning.  Issue is on Comcast's end.  Please address when you anticipate this will be resolved.


You might specify your location, e.g. zip code, closest major intersection so an agent doesn't have to ask.  Have you checked for outages in your area using Xfinity My Account mobile app, the Xfinity web site or a reporting site like https://downdetector.com/status/comcast-xfinity ?

Joe V
(not a Comcast employee, just another paying customer)
EG
Expert

Re: internet connection

Start here;


https://forums.xfinity.com/t5/Your-Home-Network/Internet-Troubleshooting-Tips/m-p/3310447#M316652



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