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home security camera not connecting for remote viewing

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home security camera not connecting for remote viewing

Got a new iPhone and was able to connect to my home security cameras as long as I'm on the home network. When I switch to remote settings out of the home network the cameras will not connect. A tech was at the house 6 months ago and was able to make the remote connection. Now I call Comcast and spend 5 hours on the phone in 2 days with no results. Can anyone help????