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google home blocking our wifi

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google home blocking our wifi

google home was brought here and turned on. Now all wifi is gone. wont even show up on our 2 tv's and our phones.

anybody had this problem and how to fix it

Official Employee

Re: google home blocking our wifi

Hello, cmiron! Welcome to the Xfinity Forums.

Google Homes do not have the ability to block networks, so if you are unable to see your network on some of your devices, there may be other issues going on. 

I see you made this post some time ago, and I wanted to check in to see if you were able to get this figured out or if you could still use a hand?

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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