Community Forum

forgot my gateway password

Highlighted
Regular Visitor

forgot my gateway password

Hey

i currently own a XB6-T modem/router but i want to implement my own router since im getting a spotty connection in one of the parts of the house... i went to 10.0.0.1 and for username i put in admin and for password i put in password but it still says incorrect password for the username  now i have tried to reset my modem/router by pressing the reset button on it for a few seconds untill it reset, i also tried restarting it from the xfinity website but i still cant log in i even. whaat else can i do here ???

Highlighted
Expert

Re: forgot my gateway password


@Ppiekarsk wrote:

i have tried to reset my modem/router by pressing the reset button on it for a few seconds untill it reset, 


You need to hold that button in for 30 seconds to perform a Factory Reset. 

 

https://forums.xfinity.com/t5/Internet/ANSWERED-How-do-I-log-into-my-Xfinity-provided-Modem/ta-p/302...


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!