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cusadmin default password not working tried both highspeed and CantTouchThis need help reseting

moose1550
New Poster

cusadmin default password not working tried both highspeed and CantTouchThis need help reseting

cusadmin default password not working tried both highspeed and CantTouchThis need help reseting back to default need to go into setup to do port forwarding and DMZ for Camera security system

ComcastMichael
Official Employee

Re: cusadmin default password not working tried both highspeed and CantTouchThis need help reseting

Greetings, @moose1550! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day. I apologize to hear of the issues you are having with trying to get into your modem settings and configure it to work with your cameras. You have come to the right place! I would like to have a look at the modem and see what we can do for you. Since you already sent a PM, I will continue to assist you through there.


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EG
Expert

Re: cusadmin default password not working tried both highspeed and CantTouchThis need help reseting


@moose1550 wrote:

cusadmin default password not working tried both highspeed and CantTouchThis need help reseting back to default need to go into setup to do port forwarding and DMZ for Camera security system


What is the exact make and model number of your device ?



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!