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cant login to panel

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New Poster

cant login to panel

i have reset the router multiple times and the password will not reset

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Silver Problem Solver

Re: cant login to panel

What do you see when you try to change it?  Which router is it?


@TDMainiac wrote:

i have reset the router multiple times and the password will not reset


 


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Expert

Re: cant login to panel


@TDMainiac wrote:

i have reset the router multiple times and the password will not reset


Are you holding in the recessed reset button on the rear for at least 25-30 seconds ?



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
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New Poster

Re: cant login to panel

i got it working

 

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Expert

Re: cant login to panel

Do you mind sharing your solution so that other readers here may benefit here please.



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!