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Zoom quality is very poor - Facetime is a little better but....

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Zoom quality is very poor - Facetime is a little better but....

I spend a lot of time on Zoom calls and in the last few weeks i get a lot of "internet is unstable" alerts despite having high speed access. I have no trouble streaming videos on Netflix or Amazon - that seems to be very stable - but my video out - its just becoming very troublesome.

 

 

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Re: Zoom quality is very poor - Facetime is a little better but....


@robertmcdiarmid wrote:

I spend a lot of time on Zoom calls and in the last few weeks i get a lot of "internet is unstable" alerts despite having high speed access. I have no trouble streaming videos on Netflix or Amazon - that seems to be very stable - but my video out - its just becoming very troublesome.

 


What plan do you have showing your internet speeds?   What device are you using for your Zoom/Facetime calls and are you using WiFi to connect to the network?  What modem/router models do you have?

Joe V
(not a Comcast employee, just another paying customer)