Regular Visitor
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6 Messages
Your ISP is not functioning Properly Asus Router
I keep having to reboot my router to try to resolve what looks like an Xfitinity modem issue.
@ComcastChe can you save me?
Regular Visitor
•
6 Messages
I keep having to reboot my router to try to resolve what looks like an Xfitinity modem issue.
@ComcastChe can you save me?
EG
Expert
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111.6K Messages
4 years ago
Does this apply ?;
https://forums.xfinity.com/t5/Your-Home-Network/ASUS-router-issues-with-DHCP/m-p/3395525
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DrDaniel
Regular Visitor
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6 Messages
4 years ago
It was on aggressive (3rd reboot today), I've changed it to continuous mode.
Will keep you updated.
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DrDaniel
Regular Visitor
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6 Messages
4 years ago
@EG I've tried all of these settings changes and it still is happening. I am tired of my connectivity dieing. How do I get this fixed? Is there possibly a different problem outside of my home?
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XfinityAmira
Official Employee
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4.2K Messages
4 years ago
Hello @DrDaniel, thanks for reaching out to us on our Forums page about your modem/connection issues. I'm sorry for the delay in us getting back to you. I know how important it is to have a solid and steady internet connection, so I apologize that you have been experiencing these issues. You have reached the right team to help and we would be more than happy to assist you with this and any other service needs you may have.
To further investigate and check your signal levels on our end, ccan you please send me a Private Message including your first and last name as it appears on the account? To send me a Private Message, please click my name “ComcastAmira” and click “Send a message".
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EG
Expert
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111.6K Messages
4 years ago
@ComcastAmira @DrDaniel
If a solution is achieved, please post it here in the open forums so that all readers here may benefit from it. Thank you.
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