I keep having to reboot my router to try to resolve what looks like an Xfitinity modem issue.
@ComcastChe can you save me?
Does this apply ?;
Hello @DrDaniel, thanks for reaching out to us on our Forums page about your modem/connection issues. I'm sorry for the delay in us getting back to you. I know how important it is to have a solid and steady internet connection, so I apologize that you have been experiencing these issues. You have reached the right team to help and we would be more than happy to assist you with this and any other service needs you may have.
To further investigate and check your signal levels on our end, ccan you please send me a Private Message including your first and last name as it appears on the account? To send me a Private Message, please click my name “ComcastAmira” and click “Send a message".
If a solution is achieved, please post it here in the open forums so that all readers here may benefit from it. Thank you.