Community Forum

Xfinity gateway disconnects from internet and gets a solid red light a few minutes after reset

Highlighted
New Poster

Xfinity gateway disconnects from internet and gets a solid red light a few minutes after reset

The error code the gateway gives is error_CannotreResolveHostName. What can I do?
Highlighted
Expert

Re: Xfinity gateway disconnects from internet and gets a solid red light a few minutes after reset

Start here;


https://forums.xfinity.com/t5/Your-Home-Network/Internet-Troubleshooting-Tips/m-p/3310447#M316652



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!