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4 Messages
Xfinity blocking Google Firebase Domains
Hello, a lot of our customers are unable to load our company website because https://firebasestorage.googleapis.com is being blocked by Xfinity (possibly the Advance Security product). Could someone investigate and advise?
—Cory
EG
Expert
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110K Messages
5 years ago
Has anyone tried to disable the Advanced Security feature ?, it's been buggy;
https://www.xfinity.com/support/articles/using-xfinity-xfi-advanced-security
Your link yields this;
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coryk
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5 years ago
Hi EG,
Unblocking the domain on my own network isn't going to fix the issue for all of our users. I'm asking for this domain to be unblocked across the Xfinity Security product so that my company's user's can access and use our web application that is hosted on Google Firebase.
https://firebasestorage.googleapis.com
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coryk
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5 years ago
Additinoally, https://firebasestorage.googleapis.com isn't a website, it's a Google Firebase API endpoint. I forgot to include "https://" in my original example which has now been fixed, but the response, without including proper authentication headers and other bits, will be something like
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EG
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5 years ago
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absenT1
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5 years ago
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absenT1
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5 years ago
You can find the GitHub issue for firebase as well to follow their progress in trying to get Comcast to fix the issue.
https://github.com/firebase/firebase-ios-sdk/issues/4913
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EG
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5 years ago
I thought I said that ?
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coryk
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5 years ago
EG, If we want to be pendantic, I pointed out in my original post that this was likely Advanced Security, but we don't really know for sure. What a mess. It would be immensley helpful to have a Comcast employee chime in on this issue. How do we make that happen?
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EG
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5 years ago
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