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Xfinity Modem

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New Poster

Xfinity Modem

I have been contacted by a purported Xfinity agent, reporting my modem software is out of date.

How can I check this, and could it be scam?

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Gold Problem Solver

Re: Xfinity Modem

It's almost certainly a scam. With rare exceptions, Comcast can update modem and gateway devices automatically.

 

Did the agent offer any details?