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Xfinity Home Hotspot - Turn Off and it Turns itself Back On.

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Frequent Visitor

Xfinity Home Hotspot - Turn Off and it Turns itself Back On.

How do you keep the Xfinity Hotspot (xfinitywifi) OFF. I go to my account and shut it down only to find out that its back on a day or so later.

 

If I have to log into my account to turn OFF then it should stay OFF.

 

Question - How do I keep it off ?

 

Frequent Visitor

Re: Xfinity Home Hotspot - Turn Off and it Turns itself Back On.

Turned Off Hotspot and a day later its on again.

This seems like the beginning of a class action lawsuit which will make the lawyers rich OR you can make sure OFF means OFF. Why is this so difficult ??

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Frequent Visitor

Re: Xfinity Home Hotspot - Turn Off and it Turns itself Back On.

OVER 2 WEEKS and the Hotspot is still turning itself back on.

Go online and make changes to may account and xfinitywifi and XFINITY is still on.

 

Can someone (at Xfinity or Comcast) provide answer ??

 

Chat and calling is a complete waste of time....

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Frequent Visitor

Re: Xfinity Home Hotspot - Turn Off and it Turns itself Back On.

My X1 Modem is in Bridge mode and it still broadcasts XFINITY and xfinitywifi.  Stupid phone keeps trying to connect to XFINITY when I have an Access Point right next to the Cable Modem.

 

How do you disable to the XFINITY permanently?  Think it might be time to escalate this to an FTC complaint and waste Comcasts Mgmts time dealing with this issue.

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Frequent Visitor

Re: Xfinity Home Hotspot - Turn Off and it Turns itself Back On.

Funny thing - after my last rant I set Home Hotspot OFF and its stayed off for 24hrs.

BUT this has happened before and I'm sure it will be back on after the weekend.

 

To ALL - If you don't use if shut if off and see if it stays off. Please let us know.

 

Don't mind the convienience (home hotspot) if they would allow us to OPT IN but we need to OPT OUT and they are constantly RESETTING the suppossed online configuration.

 

 

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Frequent Visitor

Re: Xfinity Home Hotspot - Turn Off and it Turns itself Back On.

Same thing happens to me.  After turning off the hoptspot, Comcast automatically turns it back on.  It is ridiculous to have to keeo turning this off.