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XFi Website Access

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New Poster

XFi Website Access

Hello,

 

I'm trying to access the Xfi app/website in order to configure my network setting and I'm getting the error message that I need to "Upgrade for this Experience" on both the website and on the app.   My device has been activated and it's currently on the list of approved devices from Xfinity (Netgear C7000v2). 

 

Do you need a Xfi device to be able to access settings?  I'm trying to adjust my port fowarding.

 

Can you please help.  

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Expert

Re: XFi Website Access

The Xfi app and website only function with Comcast rented equipment, not customer owned equipment.



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Expert

Re: XFi Website Access


@cronospear wrote:

  I'm trying to adjust my port fowarding.

Can you please help.  


Look here for port forwarding info;

 

https://portforward.com/netgear/c7000v2/



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!