XFI and Port Forwarding

[ES12]

The device I want to port forward is not showing up on the XFI port drop down list???  The device will show up from time to time on the active list but it will never show up on the drop down list on the Port Forward area.

The device is set up for DHCP from the admin side of the modem.  The device is connected to an enthernet port and NOT WIFI.

I can't select enable from the admin side because it tells me I must use the XFI app.  I have tried via the xfinity website too.

I called support last night and they were zero help.

I just need one port open with udp/tcp.  HELP!!!!!!

[ES12]

Well I got it working. I had to go and forget the device. Then wait for it to show back up. Rename it. Change the device type. Add it to a household group and then it finally showed up in the drop down list. 2 million easy steps.
Just give us back the ability to do it in the admin login.