XFI Gateway Reboots at 3AM?

Does Comcast reboot our gateway at 3AM?

My alarm system texts me everytime I lose Wi-Fi and as you can see below they reboot fairly consistently almost once per week. Is there a valid reason for this?

For example:

2/26 Wednesday- WiFi lost @ 3:14 AM

3/11 Wednesday - WiFi lost @ 3:17 AM

3/17 Tuesday- WiFi lost @ 3:18 AM

3/23 Monday - WiFi lost @ 3:18 AM

4/6 Monday - WiFi lost @ 3:21 AM

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Responses

EG

Expert

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111.5K Messages

5 years ago

FWIW, the overnight hours are their window of opportunity for performing system maintenance / upgrades.

0

Tek

Problem Solver

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919 Messages

5 years ago

I never noticed this before Feb.

0

U

user_643b17

Visitor

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4 Messages

4 years ago

why so long...last year we never had this problem ...my son uses this for school homework at night.

1

0

Please create a new topic of your own here on this board detailing your issue (copy your post and paste it there). Thanks. Re-closing this year old dead thread that was improperly re-opened by the new forum software / platform. A known issue that is being worked on.

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I am a Customer Expert volunteering my time to help other customers here in the Forums.
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4 years ago

0

Your Home Network

Tek

XFI Gateway Reboots at 3AM?

EG

Tek

user_643b17

EG

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