XB7 availability

[1stein]

How do I get the XB7? I don't see a possibility to exchange my TG3482G for the XB7.

[jlavaseur · Accepted solution]

I just called them and they mailed me one, I had it in 2 days with standard shipping, but I think it depends on what package you have, I have the 1 gig, I upgraded from he Xb6

[RobertWy]

I live in a large city with several Comcast stores.  Comcast couldn't install my Xb7 so I took  my XB6 to my nearest Xfinity Store and they exchanged it for an XB7 with no charge.  I was able to follow the installation instructions and I am now using my XB7.

[jose1962]

What number did u call customer service is useless and all my outlet stores are closed

[jlavaseur]

I called 1 800 Comcast, I did it at night so I got agent right away

[jose1962]

Thanks