Regular Visitor
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2 Messages
XB7 Gateway frequently drops smart hub and printer only.
My xb7 gateway every now and then will completely drop my printer and my smart hub. I find it odd that it only drops those certain devices but on my phone, I can clearly see that it is connected to the wifi network and is receiving data. Also when trying to reconnect my printer/hubs sometimes the wifi network doesn't even show up at all.
Is this a known issue?
Accepted Solution
Mattdig
New Poster
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2 Messages
5 years ago
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Mattdig
New Poster
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2 Messages
5 years ago
After 4 hours on with support a tech just replaced my router and that didn’t fix it, so my case is being escalated.
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AC23
Regular Visitor
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2 Messages
5 years ago
Hmm, I'll give that a try and see if that helps.
Thank you for the suggestion.
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