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WjFi fix

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Regular Visitor

WjFi fix

Getting message - "wi-fi" doesn't have a valid IP connection. - Cannot get any response from Xfinity service person

 

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Problem Solver

Re: WjFi fix


@dcp85 wrote:

Getting message - "wi-fi" doesn't have a valid IP connection. - Cannot get any response from Xfinity service person

 


On what device are you getting this message?  Do ANY WiFi devices connect?  Have you logged into your device providing WiFi's admin page and looked at status?

Joe V
(not a Comcast employee, just another paying customer)
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Expert

Re: WjFi fix


@dcp85 wrote:

Getting message - "wi-fi" doesn't have a valid IP connection. - Cannot get any response from Xfinity service person

 


Are you associating that device with your home network's current WiFi broadcast name (SSID) and your WiFi network's current password / network security key ?



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Regular Visitor

Re: WjFi fix

YES