Windows 8.1 and Xfi router (1gb). Ever since upgrading to the Xfi router the wired connection to the desktop drops occasionally. It could be several times a week or not at all for several weeks. All along the wireless connection works. I never had a dropped connection with the previous Xfinity router. A restart of the computer fixes the problem until the next connection drop. A tech support telephone call was of no help. He suggested a modem swap which I might try. I did change the ethernet cable which didn't help either. Any suggestions?
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Have you tried using the other ethernet port on the gateway ?
I just did this today, swapping the ports of the desktop and wireless printer.
I'll have to wait and see and post if it fixed th problem.
It's been about a week since I switched to the other ethernet port on the X1. I've had no dropped connections since. Thank you. Do you have any explanation as to why this might have worked?
Likely a hardware or a software malfunction.
It's been about a month with no dropped ethernet connections since moving the ethernet cable to the other port on the Xfi box.
Good to hear ! Hope things hold up for you ! Thread now being closed.